Help Desk

Pasadena, TX 77504 | Temporary

Post Date: 11/14/2017 Job ID: 55cc6d6d-932a-4bbc-a9cf-291f271d3f61 Job Category: Admin - Clerical Pay Rate: 16.00
Pasadena TX employer has an immediate need for a CONTRACT PC SUPPORT TECHNICIANS. This position should last a minimum of 3 months but could go longer. This is an 8 -5 M-F job opportunity. Maximum pay is $16.00 per hour. Candidates must be able to start immediately. Please send all resumes and referrals to Danielle Metcalf at ptrecruiter@meador.Com. Ideal candidates: * 1 to 2 years of PC and Network support experience. * Help desk experience is a plus. * Candidates for this position will be responsible for responding to end user request to fix PC, Laptops, Audio Visual equipment and printers used by the organization. Experience with PC Setup, configuration, maintenance and troubleshooting is required. * Windows 7, Windows 10 and MS office experience is required. Knowledge, Skills and Abilities: Balance between customer service, technical skills and an ability to interact with customers at any level within an organization required. Basic knowledge of computer troubleshooting required. Must be highly organized and possess excellent verbal communication and documentation skills. Ability to evaluate, assess and recommend appropriate course of action. Ability to work effectively in a team-based environment and independently. Must be proficient in Microsoft Office. Strong listening and problem solving skills required. Must be able to travel between campuses and extension centers. Knowledge of issue tracking and ticketing software preferred. Knowledge of Audio Visual equipment troubleshooting preferred. Knowledge of typical IT service delivery including software delivery, enterprise applications, infrastructure services and help desk services preferred. Preferred Education: Associate s Degree or above in Information Technology or Computer Science from an accredited institution. One + years of related work experience. All candidates must be able to pass a background check, degree verification and a drug screen.

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